Product Manager (Digital)

Transport for London

Location north greenwich
Salary 45000-55000
Team TfL Digital
  • Closing: 11:59pm, 18th Jun 2018 BST

Job Description

Location: North Greenwich, London Salary:£45,000 - £55000 + excellent benefits (pension, free travel, 30 days annual leave)

Part time applications will be considered

Welcome to your opportunity of a lifetime:

London’s population is set to hit the 10 million mark by 2030. Keeping them, and the millions more who visit the capital each year, moving will be key if the city is to remain a world-class destination. That’s why, at Transport for London, we're already using cutting edge smart tech, network connectivity and big data to ensure we meet the challenges of the future head on. We’re calling it Project 2030 - and you could soon be playing your part in it.

Technology and data underpin everything we do at TfL. From mission critical systems that govern the movement of trains to the development of complex fares and ticketing revenue collection software, technology has become the driver of all aspects of our business. Vast amounts of data is generated as a by-product and used to improve services for our customers.

As Product Manager, you will join a highly collaborative and creative area of TfL Technology and Data (T&D). The Digital team is responsible for designing and delivering world-class customer facing technology; from the very successful TfL website (used by 89% of online Londoners) to apps, bots and digital information screens. We also work with users of our open data to deliver services on 3rd party platforms.

The role:

As a Product Manager, you’ll work alongside experience designers, digital analytics and insight experts, digital partnership managers and technology experts. You will support the Senior Product Manager by taking ownership of one or more product areas, helping to define and drive forward the roadmap. You might be working on supporting customers as they plan and travel around London, or helping to deliver a single identity system across digital channels. You could be championing accessibility, air quality and active travel, or perhaps delivering novel ways of providing help and support.

You will need a thorough awareness of digital technologies and agile delivery methods. You will have a knack for product innovation with one eye on the future, and the ability to articulate a product vision and get buy-in from stakeholders across the organisation. You will be delivery-focused with an awareness of budget and operational needs.

What we are offering you:
  • The opportunity to positively impact the lives of millions of Londoners from day one
  • Final salary pension scheme
  • Free travel for you on the TfL network
  • A 75% discount on National Rail Season Ticket and interest free loan
  • 30 days annual leave plus public and bank holiday
  • 35 hour work week
  • Private healthcare discounted scheme (optional)
  • Tax-efficient childcare payments
  • Tax-efficient cycle-to-work programme
  • Retail, health, leisure and travel offers
  • Discounted Eurostar travel
What we'd like from you:

We’re looking for someone who is passionate about creating user-centric products that make Londoners’ lives easier. A self-starter who is happy to take the initiative, juggle multiple priorities, and manage a wide range of stakeholders. Someone who takes a data-driven approach and combines this with other types of insight, and can balance business and customer needs to get the best outcomes. It would be great if you also had:

  • Experience developing and managing digital products in an agile environment
  • Experience of end-to-end product ownership and management, ideally gained within a large, demanding organisation with multiple stakeholders and audiences
  • Experience of using data analytics tools to validate and iterate products
  • Good experience of some or all of: business analysis, product design, user testing, trend analysis, social media and marketing
Additional Information

Closing date for applications: 18th June 2018 @ 23:59

DIVERSITY & INCLUSION

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, ethnicity, gender, sexual orientation, age or disability status.

Application Process

Please apply using your CV and a one page (maximum) covering letter.

Removing bias from the hiring process

Applications closed Mon 18th Jun 2018

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Removing bias from the hiring process

  • Your application will be anonymously reviewed by our hiring team to ensure fairness
  • You’ll need a CV/résumé, but it’ll only be considered if you score well on the anonymous review

Applications closed Mon 18th Jun 2018